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The AA is top of the Which? annual breakdown services customer satisfaction league, published today.
The company scored 84%, beating Britannia Rescue and the RAC, which both achieved 82%.
Considering other factors, such as speed of arrival and car repairs, the AA was top overall with 78%.
The RAC came second, with 73% and Britannia was third, on 70%.
Our breakdown services survey is the largest and most robust in the UK.
We used information from 10,772 Which? members who’d experienced a car breakdown in the previous 12 months.
The AA reached 45% of breakdowns within half-an-hour compared with the RAC figure of 41%, while Britannia scored highest for politeness over the phone.
Of the eight companies surveyed, Europ Assistance had the poorest overall score - at 50%.
Green Flag members were less likely than average to get a repair at the roadside.
Which? Car editor Richard Headland said: ‘After shelling out more than £100 for cover in some cases, it’s reasonable to expect to be back on the road sooner rather than later. The AA is unlikely to keep you hanging around on the hard shoulder, but some aspects of Green Flag’s service need patching up.’
These were the overall scores:
2. RAC 73%
3. Britannia 70%
4. Direct Line 69%
5. Mondial 62%
6. Green Flag 59%
7. More Than 55%
‘It’s the moment when an everyday situation turns to catastrophe — when an unsuspecting bystander becomes a superhuman savior — when normal life takes a backseat to the ”hero instinct.” These remarkable gripping tales of bravery delve deep into the psyche of the hero examining the split seconds that mark the difference between taking a chance and dropping the ball between life and death. One wrong move and everyone dies: what will they do? What would you do? Do you have what it takes to be a True Hero? Episodes Include: Inferno: Nineteen year-old Andre is woken by a fire in a neighbor’s house. Sisters Nefertiti (5) and Asia Al Baaqee (9) are trapped upstairs. Thinking of his own six-month-old daughter Andre decides to attempt a rescue. Catamaran: Scot and Brenda take a catamaran cruise in Hawaii. A freak wave and gust of wind capsize the boat. Scot is thrown clear of the boat but Brenda and other passengers are trapped in the cabin now upside down. Will the passengers make it out? Gas Station: 24-year old Hollea has a motor accident on her way home from work and slams into a gas station. 18-year old Spencer is pulling onto the highway when he sees the accident. With the back of her car on fire the vehicle will soon be engulfed. Skydiver: It is business as usual at a sky jumping school in Peterborough in the UK. Mike is taking a student Richard on a tandem jump. His friend Ronnie is going to film this. However it’s not long before something goes terribly wrong. Submerged Car: Amar is trapped. His family’s SUV has just plummeted off the highway bridge into Tampa Bay. The rest of his family managed to escape the wreckage but the seven year old is still trapped in the rear seat of the car 15 feet under the sea. Paraglider: When paraglider Amanda misjudges her landing and collides into a cliff she is sent crashing 400 feet onto the rocks below. Will the rescue team be able to save her in time? Blind Canoeist: When two canoeists
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British Invasion CD - While the Beatles still largely stuck to love songs on Rubber Soul, the lyrics represented a quantum leap in terms of thoughtfulness, maturity, and complex ambiguities. Musically, too, it was a substantial leap forward, with intricate folk-rock arrangements that reflected the increasing influence of Dylan and the Byrds. The group and George Martin were also beginning to expand the conventional instrumental parameters of the rock group, using a sitar on “Norwegian Wood (This Bird Has Flown),” Greek-like guitar lines on “Michelle” and “Girl,” fuzz bass on “Think for Yourself,” and a piano made to sound like a harpsichord on the instrumental break of “In My Life.” While John and Paul were beginning to carve separate songwriting identities at this point, the album is full of great tunes, from “Norwegian Wood (This Bird Has Flown)” and “Michelle” to “Girl,” “I’m Looking Through You,” “You Won’t See Me,” “Drive My Car,” and “Nowhere Man” (the last of which was the first Beatle song to move beyond romantic themes entirely). George Harrison was also developing into a fine songwriter with his two contributions, “Think for Yourself” and the Byrds-ish “If I Needed Someone.” - Rubber Soul [UK] (CD)
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Protect your vehicle’s flooring while showing your team pride with car mats by FANMATS. 100% nylon face with non-skid vinyl backing. Universal fit makes it ideal for cars, trucks, SUVs, and RVs. The officially licensed mat is chromojet printed in true team colors and designed with a large team logo. Made in USA. Measures approximately 18″”x27″”
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Protect your vehicle’s flooring while showing your team pride with car mats by FANMATS. 100% nylon face with non-skid vinyl backing. Universal fit makes it ideal for cars, trucks, SUVs, and RVs. The officially licensed mat is chromojet printed in true team colors and designed with a large team logo. Made in USA. Measures approximately 18″”x27″”
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